Any issue, any question – the ache67 support team is available 24/7, every day of the week. Reach us via Live Chat, email, or phone.
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Deposit Rules & Guidelines
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You can reach the ache67 support team through any available channel.
Use Live Chat for the fastest response. Average reply time is just 2 minutes.
For complex issues, send us an email. We typically respond within 1–3 hours.
Join ache67's official Telegram channel for updates and support.
For urgent issues, send us a message on WhatsApp. Our team will get back to you promptly.
Log in with your username and password — from any device, mobile or desktop.
Click "Financials" from the top menu and select "Deposit".
BKash, Nagad, Rocket, or bank transfer – choose whichever is most convenient for you.
Minimum ৳200. Enter the amount, confirm, and funds will be credited to your account within 30 seconds.
No transaction fees on deposits. Instant credit available via bKash, Nagad, and Rocket.
Withdrawals start from a minimum of ৳500. If any bonus or punch conditions apply, complete them first.
Go to the "Financial Transactions" section and select "Withdrawal".
Enter your bKash/Nagad/bank account number. If it's your first time, verification may be required.
Funds typically arrive within 5–15 minutes. For amounts over ৳1 lakh, processing may take up to 24 hours.
No service charge on withdrawals. You can withdraw up to ৳5 lakh per day.
If you ever run into a problem while using ache67, the first thing to do is stay calm and look for the right solution. That's exactly why our Help Center exists — to provide fast, effective answers to any issue. Our support team works 365 days a year, 24 hours a day, just for you.
Live chat is the most popular support channel at ach67. Simply log in to your account and click the chat icon at the bottom-right corner of the page to connect with a support agent instantly. With an average response time of just 2 minutes, live chat is your best option for urgent issues. Agents are fluent in Bengali, so there's no language barrier.
Many issues are simple enough to resolve on your own without reaching out to live chat. This Help Center page covers around 73 common questions — how to make a deposit, how long withdrawals take, how to meet bonus wagering requirements, and more. You'll find answers to everyday questions without needing to contact support.
For members who take account security seriously, ache67 offers robust protection features. Enabling two-factor authentication (2FA) ensures no one else can access your account. Options to change your password, view login history, and end active sessions are all available in your account settings. If you notice any suspicious activity, report it to live chat immediately.
Deposit issues are relatively rare, but occasional delays can occur due to high mobile banking server traffic. If this happens, wait 15 minutes and try again. If the problem persists, contact us via live chat with your transaction ID. ache67's payment team typically resolves issues within 1 hour.
Bonus-related questions are also very common. Many users are unsure how wagering requirements work. Simply put, a wagering requirement means you need to place bets totalling the bonus amount multiplied by a set number. For example, a ৳1,000 bonus with a 10x requirement means you must wager a total of ৳10,000 across any games before you can withdraw bonus funds. ache67 has some of the lowest wagering requirements in the industry.
If you run into technical issues while playing — pages not loading, games freezing, or bets not registering — start by refreshing the page and checking your internet connection. If the problem persists, report it via live chat. In many cases, clearing your browser cache is all it takes to resolve the issue.
Ache67 takes responsible gaming seriously. If you feel your gaming habits are getting out of control, visit the Responsible Gaming page to set deposit limits or temporarily suspend your account. Our support team is ready to assist with sensitivity and care.
Simple answers to the questions our members ask most.